Truckin’ Movers Corporation is simply the best! We used them to move 9,500 lbs. from NC to PA in 2014 and almost 17,000 lbs. back to NC in 2019. Both times were smooth and damage free. We were not as prepared for the move back to NC as we would have liked to be but experienced crew leader James and his crew knew just what to do and finished up the necessary packing! My wife had used them 3 times previously for local moving and 2 of those times included some short term storage. All moves were seamless and with no damages!read more
UPDATE: Our move occurred mid-June. After initially posting a review, TM got much more cooperative. They paid someone to come out and repair our furniture. He did a great job. Around Halloween we finally got our floor fixed. Now they have asked me to post an update. It's true that after 4.5 months they finally fixed everything they could. However some things (lost jewelry, expensive vacuum, broken glasses, etc) will never be fixed or replaced. They did eventually take care of the big issues, but I stand by my original review. I do not recommend TM. I'm glad others had a positive experience, but mine was nothing but agony.
(I moved this review because I accidentally posted through my daughter's account) This was by far the WORST moving experience I've ever had. The movers in Durham left a HUGE mess in our house. It was filled with empty bottles and other assorted junk. It was completely trashed. The head guy asked the others to go back and clean up, but no one did. I don't have enough space to list all the items that were broken, so I'll list the big ones. First, they piled so much heavy stuff on top of my (nearly) antique solid wood headboard that it cracked down the entire right side. It's going to take a special bracket on the inside to make it usable again. Meanwhile, my daughter is sleeping on a mattress on the floor. They also put a huge gouge in my (actual) antique dresser, which they also lost the hardware for. They also lost hardware for my daughter's vanity.Then there is the headboard, wall shelf, ottoman, and the leg off a very antique library cabinet. Our contact person, Brad, was all helpful and "anything you need" until the delivery company tried to get hold of him the night of the move to find out what he wanted to do about the damage. Then he ignored calls and texts. We finally got hold of him around 11:30 EST and he was short and dismissive. The 2nd day I discovered more damage and he sent two curt texts stating that he was no longer involved and to wait for a text from their claims person. The claims process is lengthy. It requires more photographs than I had taken at my wedding and more paperwork than it took to sell our old house AND buy our new one. I have no idea when the process will be finished, but I'm hoping maybe my grandchildren will collect (for reference our daughter is 12).
And now let's get to the subcontractor. It started when the movers (that TM hired for us without any consultations) refused to put boxes anywhere except the living room. I asked one of them (who claimed to be in charge) if he needed anything. He said that "If you could start taking some of these boxes and putting them where they go, that'd be great." He then proceeded to go back to the truck, and I didn't see him again for the rest of the move. Five men came out to our house, but only 2 did any real work. Two of them stayed in the truck and smoked cigarettes for the entire time (including the gentleman I mentioned earlier). One would come in with a load about every 10-20 minutes and dump it in the living room. If I (or any of his coworkers) asked him to put the boxes anywhere else (you know, like the room that was clearly labeled on the box), he acted like he couldn't hear us and went back outside. So basically, it was 2 guys and my husband and I doing all the moving. The truck driver came back and sat for close to 2 hours because he expected them to be done way before they were. It took close to 10 hours just to unload the truck. We have a barely 2,000 sq ft house, and have moved all of this before, so we know that there is NO WAY it should have taken this long. Because they didn't finish until 10:00 at night, none of our furniture was in the right place, and all but one guy left by about 9:00 anyway. I have a bad back and a bad hip and shouldn't be lifting, pulling, or in any way moving furniture, but that's what I did the day of our move AND all the next day, and the next day, and the next day. They also gauged 3 giant holes in our floor. If I were you, I would stay as far away from Truckin Movers as I could.read more
Truckin Movers made our move so easy and worry free!! They made sure we were well informed and they in turn were well prepared!! If we were to move again, Truckin Movers would be our only choice!!read more
Earlier this year when I decided to relocate and move from Miami, FL to Denver, CO, I started looking for a moving company in which I could trust due to a very bad experience in a previous move. This time I was committed to finding the right moving company in which I could trust to act like professionals and stay within my budget. I was referred to Truckin’ Movers from a friend and decided to give it a chance after much research. After speaking with Doug Carlton the owner, I was convinced he was the right guy. Not just because he said the right things, he followed through with everything he said he would do and he explained the entire process from beginning to end. Nothing ever diverted from his description of the process.
I wholly recommend Truckin’ Movers if you want peace of mind that your belongings will be safe and arrive on time. Everything was delivered as promised, only one of the items was damaged, but they handled the situation and found someone local to repair the furniture right away. The person he sent was very professional and handled the repair beautifully.
I am very satisfied with them in every aspect and highly recommend them if you need a moving company you can trust and feel safe with. You will not lose any sleep with these guys.
Denver, Coread more
Let me start by saying I’m not a customer. I was at a customer’s house doing some custom cabinetry work when these guys showed up. Super professional, accommodating and clean. I was very impressed with how they represented themselves. And they were super fast too. If I need a mover in the future I’ll be calling these guys.read more
Trucking’ Movers have given us three moves in 25 years. Each team has been steady, hard working, cooperative, cheerful, and they know how to move - very good protectors of fragile pieces. And they pay attention to your wishes. The spirit of these teams suggests their company treats them well.read more
Truckin' Movers are the best. We've used them a couple of times and have recommended them to friends, who used them and were also thrilled with their courteous, professional, hard-working staff. They worked a long, hot 11-hour day, with a lot of steps on both ends of the move, without flagging. I wish I could find professionalism like this is other areas of my life.read more
Great experience! I had a (very) last-minute move from Carrboro to another city in NC about 2.5 hours away. Normally you need to give them more notice of course, but they had a cancellation and were nice enough to squeeze me into that slot with less than 48 hours notice at no extra charge. The paperwork was easy and they provided very clear instructions on how to pack and label fragile/special items, as well as what to expect on moving day. The move itself was very quick and smooth despite the amount of stuff I had. The moving crew was amazing; very friendly, polite, and efficient. They were careful with my fragile items and loaded/unloaded the truck carefully. The whole process, including the 3 hours of driving, only took about 6 hours, which I thought was really impressive for a 2 person crew, especially since I was moving out of a 3rd floor apartment with no elevator. Price was comparable to or less than quotes from other larger companies (I had requested quotes for my original moving date before it was unexpectedly pushed back). If I end up back in the Triangle and need to move again, I will use them without hesitation!read more
Top notch service from the first phone call. We searched far and wide and received many estimates for a moving company given all the horror stories out there. We were finally referred to truck and movers and are so glad we went with them. They did our long-distance move from San Diego to Chapel Hill and everything was exactly as stated. There was one charge at the end that we didn’t expect (but was not inappropriate) and after calling, Brad immediately refunded us with a check — which they actually didn’t even have to do... everyone was pleasant, always available, checked in to see how things were going. The dates were exactly as they stated in the agreement and we were able to pick an exact delivery date. But the most important thing is they have integrity. I would go with them again in a heartbeat!read more
Truckin' Movers did a great job with our move, which included a grand piano. They're skilled professionals and the staff is friendly, smart, and helpful. The move went without a hitch and the cost kept true to the estimate. Highly recommended!read more
If Truckin’ Movers is not the best moving company on the Eastern Seaboard than I will eat my hat.
Brad came to our house and spent time with us explaining the move and all of the issues. He was terrific.
Their price was better than any of the large lines.
When it came to the move they had 6 men in our house and packed up everything in 8 hours. I already had such confidence in them that my wife and I left before they were done and asked them to lock up the house.
The men working on our jobs were courteous, good natured and impeccably careful with our belongings.
When they brought our belongings to our new house things were only better. If you are lucky enough to get James to head up your crew you have the best of the best. I would adopt him but I already have children and grandchildren.
If you have a move you cannot do better than Truckin’ Movers.
Mitchell Massread more
My move from Durham NC to Chesapeake VA was smooth sailing with Truckin Movers. The men James, Milton and Steven on both ends of the move were personable and worked hard. They took care of wrapping up anything I wasn't quite finished doing and moved a lot of weight. In the early stages of the process the office manager printed out the contract for me to come by and sign at my convenience. Great experience and I've moved a lot.read more
I had to move twice within 3 months. I chose Truckin' Movers for the first move and was so impressed with the customer service provided by the office and the care provided by the moving crew. The crew treated my furniture with care and were very gentle with moving the items. There were zero dings or dents in the furniture or the walls.
I was so impressed that I decided to move with them again. I received the same high level of professionalism and care.
I highly recommend this company!read more
The move went great! We were moving from a large two bedroom town house to a two story home across town. We have a lot of very large and heavy furniture pieces. The movers took extra care to ensure they were moved carefully and safely packed on the truck. There was absolutely no damage at all. Furthermore, the move was super fast! The crew did a fantastic job, were polite, and very helpful. Would highly recommend and use again in the future.read more