Privacy Policy
Effective Date: January 1, 2024
Truckin' Movers Corporation(“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit https://truckinmovers.com or use our services.
Information We Collect
Information You Provide
We collect information you give us when you request a moving estimate, fill out a contact form, call our office, or get in touch with us. This may include:
- Full name
- Email address
- Phone number
- Current and destination addresses
- Moving date preferences
- Details about your move (home size, special items, etc.)
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Provide moving estimates and respond to inquiries
- Schedule and coordinate your move
- Communicate with you about our services
- Improve our website and your experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
We don't sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features on our site.
Third-Party Services
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data like pages visited, session duration, and demographic information through cookies. This data is aggregated and anonymized. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
CallRail
We use CallRail for phone call tracking and analytics. When you call us through our website, CallRail may collect your phone number, call duration, and other call metadata to help us measure advertising effectiveness and improve our service.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information. That said, no method of electronic transmission or storage is 100% secure, and we can't guarantee absolute security.
Data Retention
We keep your personal information for as long as we need it to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Estimate request data is typically kept for up to 3 years.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services aren't directed to children under 13. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us so we can delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how we handle your data, get in touch:
Truckin' Movers Corporation
1031 Harvest Rd
Durham, NC 27704
Phone: (919) 682-2300
Email: info@truckinmovers.com